The following items may be returned for full refund within 7 days of purchase, or for store credit within 30 days of purchase:

Clothing (Tutus excluded)

Footwear

Outerwear (Including Hats & Mittens - Yay!)

Unopened New Lunch Boxes & Accessories

Unopened NEW Toys in original condition

Unopened NEW Bowties & Suspenders in original condition

Unopened NEW Cape & Mask Sets in original condition

Unopened NEW Shoelaces in original condition


Original receipt required & price tags MUST be attached.  Stamp card must be presented.   ID may be required.

Returns with Gift Receipt accepted for store credit only within 30 days of purchase.

*After 30 days, sale is final*   *No returns without receipt & tags attached*   *No returns on opened, dirty or damaged items*


The following items are Final Sale and cannot be returned:

All Equipment, Decor & Used Toys

Books, DVDs, Games & Puzzles

OpenedLunch Boxes & Accessories

Seasonal/Holiday Clothing & Costumes

Clearance/Marked-Down Items

Tutus

Hair Accessories

Healing Amber & Jewellery

Teething/Chewable Products

Nail Polish

Special Orders

Gift Cards

Please note that we are not the manufacturers of the products that we sell.  If you have a performance and/or warranty issue, or a general complaint about a product, please keep your receipt and contact the manufacturer at the number on the packaging. 
We are happy to help you obtain manufacturer contact information.  Please let us know if we can be of assistance.

 Frog Prince Boutique    610 Huronia Rd Unit 10 Barrie Ontario L4N0W5    705-252-8355 (leave msg)