Privacy Policy

OUR COMMITMENT TO PRIVACY

We, at Frog Prince Boutique, value our customers and respect your privacy.  We collect information about you in our stores and through our websites in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions.This policy describes the personal information we collect about you, why we collect it and how we use it.  Our policy also describes the choices you can make about how we collect and use your information. You may exercise your choices about how we collect and use your information consistent with this policy at any time.If you have any questions about our privacy policy, please use the Contact Us link.

PRIVACY POLICY

What kind of information does Frog Prince Boutique collect?  We may collect personal information from you, such as your name, email address, postal address, phone number, credit card information, etc., when you visit our websites or store, place an order online or by phone, make an in-store purchase, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey.   We may also maintain a record of your product interests, the purchases you make (online / by phone / in our stores) and credit card payments.

How does Frog Prince Boutique use my information?  We may use your personal information in the following ways:· To process, fulfill and potentially cancel your order, including to send you emails to confirm your order status and shipment· To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications· To administer and fulfill our contests and other promotions· To help us learn more about your shopping preferences· To help us address problems with and improve our site design, products and services· To enhance your shopping experience· To analyze trends and statistics· To protect the security or integrity of our websites and our business· To contact you if necessary

Does Frog Prince Boutique share my information?· We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.· We may share information about you if necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of Frog Prince Boutique or others.In the unlikely event of a sale or merger of Frog Prince Boutique, our customers' personal information and other information we have collected as described in this policy may be among the transferred business assets.

How do I access or change my information?  You can ask us to update your personal information by contacting us at the Contact Us link.  Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.

How do I make choices about receiving promotional communications?  Frog Prince Boutique wants to communicate with you only if you want to hear from us.  If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by contacting our customer service at the Contact Us link, or by unsubscribing to email newsletters, etc.Please be sure to include your full name and the email address you used when you registered with or made a purchase from Frog Prince Boutique.  If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request.  It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from Frog Prince Boutique.If you change your mind, you can start receiving promotional communications from us again by signing up when you visit our website or our store or when you enter a contest, or by contacting customer service.Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email.  We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.

How do I know my personal information is secure?  We do our best to provide you with a safe and convenient shopping experience.  We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us.  To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser.  If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active.  To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

What is "phishing"?  "Phishing" is a scam designed to steal your personal information.  If you receive an email that looks like it is from us asking you for your personal information, do not respond.  We will never request your password, user name, credit card information or other personal information through email.

What about links to other websites?  For your convenience and information, our websites may contain links to other sites, which may have privacy policies that differ from our own.  We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our sites.